Terms and condition

# Easydel Terms and Conditions

**Last Updated: 14/12/2024**

---

**Disclaimer:** The following Terms and Conditions are provided for informational purposes only and do not constitute legal advice. Easydel should consult with a qualified legal professional to ensure compliance with all applicable laws and regulations.

---

## 1. Introduction

Welcome to Easydel! These Terms and Conditions ("Terms") govern your access to and use of the Easydel mobile application and related services ("Service"). By downloading, accessing, or using the Service, you agree to be bound by these Terms.

## 2. Acceptance of Terms

By creating an account or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

## 3. Changes to Terms

Easydel reserves the right to modify these Terms at any time. Any changes will be effective immediately upon posting. Your continued use of the Service after changes are posted constitutes your acceptance of the new Terms.

## 4. Description of Service

Easydel provides a platform that connects users with delivery personnel ("Couriers") for the pickup and delivery of items. Easydel acts as an intermediary platform and does not provide delivery services directly.

## 5. User Accounts

- **Registration:** You must create an account to use the Service. You agree to provide accurate and complete information.
- **Account Security:** You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

## 6. User Obligations

- **Legal Compliance:** You agree to comply with all applicable laws and regulations.
- **Prohibited Items:** You shall not request the delivery of any illegal, hazardous, or prohibited items.
- **Conduct:** You agree not to misuse the Service or engage in any harmful behavior.

## 7. Fees and Payments

- **Charges:** You agree to pay all fees associated with the Service, including delivery fees and any applicable taxes.
- **Payment Methods:** Payments are processed through third-party payment processors. You authorize Easydel to charge your selected payment method.

## 8. Delivery Policies

- **Scheduling:** Delivery times are estimates and not guaranteed.
- **Failed Deliveries:** If a delivery cannot be completed due to your fault (e.g., wrong address), additional fees may apply.
- **Loss or Damage:** Easydel is not liable for any loss or damage of items during transit, except as required by law.

## 9. Cancellations and Refunds

- **Cancellation Policy:** You may cancel a delivery request subject to certain conditions and potential fees.
- **Refunds:** Refunds are issued at Easydel's discretion in accordance with our Refund Policy.

## 10. Intellectual Property Rights

All content on the Service, including text, graphics, logos, and software, is the property of Easydel or its licensors and is protected by intellectual property laws.

## 11. Disclaimers and Limitation of Liability

- **"As Is" Basis:** The Service is provided on an "as is" and "as available" basis.
- **No Warranty:** Easydel disclaims all warranties, express or implied.
- **Limitation of Liability:** Easydel shall not be liable for any indirect, incidental, or consequential damages arising out of your use of the Service.

## 12. Indemnification

You agree to indemnify and hold harmless Easydel and its affiliates from any claims, damages, or expenses arising out of your use of the Service or violation of these Terms.

## 13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law principles.

## 14. Dispute Resolution

Any disputes arising under these Terms shall be resolved through binding arbitration in accordance with the rules of [Arbitration Association], unless prohibited by law.

## 15. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

## 16. Entire Agreement

These Terms constitute the entire agreement between you and Easydel regarding the use of the Service.

## 17. Contact Information

For any questions or concerns about these Terms, please contact us at:

- **Email:** easydel74@gmail.com
- **Address:** 21 avenue des romains, 10 le clos brule, thonon les bains, 74200, France

---

**By using Easydel, you acknowledge that you have read and agree to these Terms and Conditions.**